Defensive interference

Here’s yet another Friday Question that became an entire post (because I’m long winded).

Alex asks:

Any thoughts on effectively engaging with people who are providing a writer feedback on their writing samples? Back in the day when I hoped to be a writer, I always struggled to make people understand that I wasn't trying to refute their feedback, but that I was trying to get some good back-and-forth going to help me better understand how something came off compared with what I intended, and why. It wasn't my intention to defend the script, but it somehow always seemed to come off as defensive. (I guess I could have been specific with people about my intentions, but I didn't really even become that conscious of it until long after I'd stopped writing.)

I can’t speak for your encounters since I wasn’t there and don’t know you, but yes, often times (MOST times) engaging the critic comes off defensive because it is.

Are your questions – “Okay, what do you mean by that?” or “What bothered you about that?”

Or, are your questions -- “He’s her husband. Shouldn’t he pissed when she comes home late?” or “I explain that in the first scene. You didn’t get that?”

Whenever a writer answers a critique with “Yeah, but…” he’s being defensive.

As a writer, when I’m getting feedback the first thing I need to determine is how obligated am I to do these notes? If they’re network notes on a pilot there’s more of an expectation that these notes be carried out. And if you feel they will severely damage your pilot then you very well may want to dig in your heels. You’re fighting for the integrity of the project.

But if you’ve got a spec screenplay or stage play and you’re getting notes from colleagues or friends, you are under no obligation to carry out these notes. So why get defensive?

I’ve been to play readings where there’s a talkback after and the writer receives feedback. I’m amazed at how defensive and angry the playwright sometimes get. Look, a lot of the notes are idiotic. But you don’t have to DO them. So why get worked up? Nod, smile, say thank you. And some of the notes might be excellent and you come away with valuable input.

Another thing to consider about notes, and I saw this a lot with network and studio notes: The note itself may be bad but maybe there’s something underneath it that is worth paying attention to. Their “fix” is wrong, but obviously something bothered them. It’s often worth the time and effort to try to figure that out.

In that case you might ask some questions. “What bothered you?” “When did you start to feel that?” “Were you okay with this?” The back and forth should not be an argument, it should be you asking questions and he answering them. And presented in a tone that says you are genuinely interested in his answer.  Not patronizing or begrudgingly. 

I find that when writers become defensive eventually people stop giving feedback. Yes, that’s what the writers want but they’re then defeating the purpose of the exercise.

There is one school of thought that says for talkbacks writers should prepare questions beforehand and just listen to the answers. That doesn’t work for me because many of the questions I have when they’re reading my script are things I’ve noticed during the reading itself. A section didn’t seem to work for me – did it work for others? Hearing it aloud, was the boyfriend too whiney? They’re things I wouldn’t necessarily know beforehand.

At this point I should say a word about getting notes from a showrunner. If you’re on staff and the showrunner gives you notes, just DO them and do them without resistance. A quick way to get fired or not picked up for the next season is to be defensive during notes. You’re not going to win. The script is going be done his way whether you make the changes or he does them later, and all you do is piss him off. You think the showrunner is an idiot? Fine. Pay your dues and in a few years you can become showrunner and your staff will think you’re an idiot.

In conclusion, the best thing a writer can do is get feedback from people he trusts. Whenever I write a play I always give the first draft to three or four people I respect and welcome their comments. I don’t do every note, but generally my script comes way up on the second draft because of their suggestions. And I never argue. Hey, they’re doing ME a big favor.

I’m not Mozart. I miss things. I am not as clear as I could be on certain points. I took a chance on something and it didn’t work. I tried to cover up a plot hole with a band-aid and got busted. I over-wrote a scene. I under-wrote a scene.

Yes, it’s frustrating when you have to go back in and fix something, or find a new story element, or (in the case of one of my plays) conceive and write an entire new second act. But that’s just part of the process. And the professional writer accepts that. That’s why there are second drafts. That’s why there is alcohol.

from By Ken Levine

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